How can we help?

Thank you for your interest in VELUX and our products. For contact information and answers to frequently asked questions, please have a look at the links on the left or the bottom of the page.

Track your order Support Page

01 8161620

Returns

Delivery

Delivery delays:
We are currently experiencing delivery delays. The lead time shown in your basket reflects the expected delivery date. Orders will be processed but may be delivered slower than usual.

Affected products:
Blackout roller blind, Basic blackout roller blind, Anti-heat blind, Anti-heat blackout blind and the Anti-heat blackout shutter.

Track your order:
The expected delivery date will be available in the VELUX order tracker.

Standard delivery fee: €7.00

We only deliver to addresses within Republic of Ireland for orders made on this site. If you would like your products shipped to a different country, please visit one of our other shops. See a list of VELUX shops at www.veluxshop.com. Special terms and conditions may apply.

Status of Your Order

We will keep you updated at each stage of the ordering and delivery process. To enable us to offer the best delivery service we can, we will pass your contact details on to our carrier. Should you have any problems, we ask you to contact us with your order details. VELUX will not pass on these details to any other third parties.

Contact Us

Telephone: 01 8161620

> Please check-out our customer support page

Opening Hours VELUX Customer Services
Mondays-Thursdays: 08.00-16:30
Friday: 08.00-14.30